Book an appointment with our optical staff to receive a one-on-one frame styling session!
(512) 774-6002

Look + See Vision Care

BOOK

Eyewear Warranty

.

Protect Your Glasses From

.

Tiny baby hands

Sharp puppy teeth

Yourself (yeah you)

.

Look + See Eyewear Protection Plan

Life happens, and so do accidents! Our warranty offers comprehensive coverage to keep your eyewear in top shape, so you can focus on seeing the world clearly.

What’s Covered? *

+ Damaged Frames

◆ Broken frame temples

◆ Cracked frames

◆ Broken eyewires

◆ Nosepad replacements

+ Maintenance and Adjustments

+ Damaged Lenses

◆ Coating defects

◆ Chipped lenses

◆ Scratched lenses

◆ Heat damage

Tell me more…

One-Time Replacement: Lenses and frames only eligible for a one-time replacement.

Exclusions: Normal wear and tear are not covered through warranty.

Frame Damage: Frame damage is subject to review and approval at optician’s discretion

Coverage Period: Eyewear warrantied for one year from purchase date.

Replacement Requirements: Replacement must be same model, color, and size of frame. If frame is not in stock, patient may choose a frame of similar or lesser value; any additional cost is the patient’s responsibility.

Prescription Changes: Plan does not cover optical prescription changes. Any replacement lenses will be made using the original prescription.

Frame Eligibility: Plan does not cover patient’s own frames or frames not purchased at Look + See Vision Care.

Return Requirement: Damaged product must be surrendered for satisfaction of warranty credit.

Lost/Stolen Glasses: Lost and stolen glasses are not covered, but eligible for a 30% discount on replacement.

Purchase Timing: Warranty must be selected at the time of purchase or dispense; cannot be added afterward.

Non-Transferable: Warranty plan is not transferable to a different frame or a different person.

* Warranty is subject to review; exclusions and limitations apply.

.

FAQs

We make it simple to file a claim. Bring your broken or damaged glasses to our office and we’ll take it from there. Or just call us a 512-774-6002 to start the claim process

While we don’t cover lost or stolen glasses, we offer a 30% discount on any replacement orders.

Coverage does not include replacement glasses due to a change in prescription.

You can add the warranty up until the time you receive your glasses.

Customers who purchase a Look + See Eyewear Protection Plan are eligible for a one-time replacement of their covered complete pair.